Privacy Policy

Effective Date: 12/10/2024

At Firewood 360, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us, or use our services. By using Firewood 360, you agree to the terms of this policy.

  1. Information We Collect

We collect information to provide you with a better experience and improve our services. This includes:

  • Personal Information: When you contact us, sign up for updates, or make a purchase, we may collect your name, email address, phone number, and other details you provide.
  • Non-Personal Information: We automatically collect data like your IP address, browser type, and device information when you visit our site.
  1. How We Use Your Information

We use the information we collect for purposes like:

  • Responding to your inquiries and providing customer support.
  • Sending updates, newsletters, or promotional content (only if you’ve opted in).
  • Improving our website, products, and services based on your feedback.
  • Ensuring the security of our website and protecting against fraud or abuse.
  1. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us operate our website (e.g., payment processors or email platforms).
  • Legal Requirements: If required by law, we may share your information to comply with legal processes or protect our rights.
  1. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather non-personal data about how our site is used. You can control or disable cookies through your browser settings, but note that some features of our site may not function properly without cookies.

  1. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure, so we cannot guarantee absolute security.

  1. Your Rights

You have the right to:

  • Request access to the personal data we have about you.
  • Ask us to correct or delete your personal information.
  • Opt-out of receiving promotional emails at any time by clicking “unsubscribe” in the email or contacting us directly.
  1. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal information.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. We encourage you to review this page periodically to stay informed.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: support@firewood360.com

Thank you for trusting Firewood 360. We’re committed to protecting your privacy and ensuring your experience with us is safe and secure.